The Social Media Monitoring Database is a spreadsheet with a comprehensive collection of global tools for monitoring the online information space. Tools are classified by use, social media platform access, type of source, cost, tech capacity needed, and more. The first sheet provides the complete database, while the second sheet offers a condensed list of top recommended tools for NDI partners. This live database is regularly updated by the NDI DemTech team.
- The NDI Social Media Monitoring Tools Database is designed for NDI partners and staff engaged in social media monitoring efforts, and the general public. Use case examples include monitoring information space around an upcoming election, or identifying trends in hate speech and mis- and disinformation around certain topics. Users can search through categories including cost, use, and platform to find the tools that work best for them.
- Monitoring the online information space is a critical component of the work that NDI partners do, particularly during election contexts, in addressing online violence against women, and in identifying patterns and networks behind various types of information manipulation. The goal is to compile and compare these tools to meet various needs effectively, acknowledging the importance of having multiple tools for different purposes. The database is free and public, containing a variety of tools for data collection and analysis across various online platforms. A dynamic approach, utilizing more than one tool, is recommended for data reliability and resilience.
When evaluating tools, considerations include the required level of security, technical capacity, source type, and cost. The database provides information on tools ranging in cost and technical requirements. Users are encouraged to reach out to DemTech with any questions or for more information on specific tools, as DemTech can sometimes connect users with points of contact at the companies. Additionally, users can consult other relevant DemTech resources such as lexicon resources, methodology documents, and one-pagers. This live database is regularly updated by NDI DemTech, and feedback on the database and tools is