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The Changing Landscape of Social Media Monitoring Tools

A guide to understanding the social media monitoring tool options for civil society organizations to undertake data collection, data analysis and data visualization, as well as limitations to their use and vulnerabilities.

Description Updated: Dec 12, 2023

The game's characters Paola, Jamal, Tina, and Milo waving and smiling.

Digital Organizing SOS Stories of Security

In this single player, mobile-friendly online game, you play the role of a cybersecurity trainer to help leaders of civil society organizations more safely and effectively organize virtual workshops, fundraise online, use social media, and collect and store data.

Developed by NDI, Digital…

Description Updated: Dec 06, 2023

KoboToolbox Logo


KoboToolbox is a software platform for collecting and managing data in challenging environments. KoboToolbox helps organizations to conduct surveys, monitor and evaluate their projects, and generate evidence for their advocacy and organizing activities. KoboToolbox is designed to work both…

Description Updated: Nov 01, 2023

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Your Priorities

Your Priorities is a tool for citizen engagement designed to gather feedback on a variety of different topics. It allows users to post and vote on different ideas, and can be used in a variety of ways from identifying problems for the government to fix, to brainstorming ideas for new policies…

Description Updated: Mar 25, 2023

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Decidim is an open-source citizen participation platform that allows governments to empower people to participate in the policy process. The platform was first used in Barcelona and has since been utilized in over 30 countries. Decidim is a complex platform with a wide variety of features. It…

Description Updated: Mar 25, 2023

Polis Logo


Polis is a platform for facilitating discourse on an issue. It was designed to help overcome disagreements and find consensus by mapping out the positions of different groups and finding common ground while highlighting the main areas of dissent. Users go through and agree or disagree with a…

Description Updated: Mar 25, 2023

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ODK Collect

ODK Collect is an Android data collection app used for collecting structured data. The app uses an open data standard which means it can be used with various databases (for example ODK, KoboToolbox, or Apollo). Administrators set up a form or questionnaire in the database using question types…

Description Updated: Mar 24, 2023

Bitwarden logo


Bitwarden is a digital password manager. Such systems allow you to set up secure vaults to store long, unique passwords for all your accounts without needing to remember them each individually. If properly secured and used, this allows individuals and organizations to enhance their account…

Description Updated: Mar 24, 2023

CiviCRM Logo


A contact relationship management (CRM) platform that has the ability store, track and segment large volumes of contact data and use it to take actions, like send messages via SMS and email. NDI hosts CiviCRM (or Civi for short) for partners through its DemCloud…

Description Updated: Mar 17, 2023

Tella App logo


Many organizations rely on information collection in their work, whether in the form of notes and images or structured data collected using forms. Tella provides a data collection app designed for security from the ground up, making it an excellent choice for those doing human rights abuse…

Description Updated: Mar 17, 2023

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Fix My Street

A crowdmapping system that empowers citizens to flag problems in their communities. NDI hosts Fix My Streets for partners through its DemCloud cloud-hosting service. The NDI-hosted version of Fix My Streets is sometimes called Fix My Community because it can be used to…

Description Updated: Mar 17, 2023

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Open edX

OpenEdX is an open-source learning management system (LMS). The platform allows administrators to create digital courses for online and remote learning.

    Description Updated: Mar 17, 2023


    Alissa for Olania A Digital Security and Democracy Game

    Alissa for Olania! is a mobile-friendly, single-player choose your own adventure game designed to teach digital security best practices - especially to those active in political or civic campaigns. As the campaign manager for Alissa Orme, a first-time presidential hopeful in the fictional…

    Description Updated: Feb 23, 2023

    Twilio logo


    Civic, political, and governmental groups need to keep in touch with their people, and reaching audiences on their near-omnipresent phones has been proven to be one of the most effective ways to do so. Twilio is a commercial provider of mobile device connectivity via text, messenger app, and…

    Description Updated: Feb 13, 2023

    People Powered Logo

    People Powered Guide to Digital Participation Platforms

    Interested in the world of participatory budgeting and or other forms of participatory democracy?

    Description Updated: Feb 13, 2023

    Transifex logo


    Transifex is a popular, well-established online translation platform, allowing a global group of volunteers, paid interpreters, or machine translators to collaborate on new “localizations” into any desired languages. While built for translating software, it can be used for other purposes as well…

    Description Updated: Feb 13, 2023

    Tableau logo


    Many civic organizations and governments collect data in their work, but gathering useful insights from spreadsheets can be challenging. Data visualization tools such as Tableau can help an organization understand what their information means and use it to make informed decisions.

    Description Updated: Feb 13, 2023

    Cover of Municipal Digital Transformation Guidebook

    Municipal Digital Transformation Guidebook

    Integrating technology can be a positive for local government,…

    Description Updated: Feb 13, 2023

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    Cloudflare Content Delivery Network (CDN)

    Cloudflare provides protection from distributed denial of service (DDOS) attacks on websites and many common forms of hacking. One of the largest companies in the internet infrastructure space, Cloudflare has special programs aimed at protecting human rights, democracy, and government…

    Description Updated: Feb 13, 2023

    Deflect logo

    Deflect Content Delivery Network (CDN)

    Deflect provides solid protection from distributed denial of service (DDOS) attacks on websites. Built for and by people within the human rights and democracy community, Deflect can help defend against some of the most common ways a malicious actor may try to take down an organization’s online…

    Description Updated: Feb 13, 2023